Get help for any health problem

Use this service to get medical help from the surgery.

We will respond within 1 working day during opening times.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of

You can also phone us on 0118 969 0160.

Who are you completing this form for?For example, on behalf of a child or dependent
What is your name?
For example, 31 3 1980
DD slash MM slash YYYY
What is your sex?As recorded on your medical record
What is your postcode?The one used to register with your GP
Anyone else with access to your email account may see responses sent to you
Please tell us about the problem. If the practice is already aware of this problem, please tell us what has changed.
If you’re not sure, it’s helpful to tell us whether it’s been days, weeks, months or years.
How would you like us to deal with the problem?
How quickly do you think the problem needs to be dealt with?
The practice can send a text message to your phone with your appointment time.

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Terms & Conditions