Prescriptions

Ordering repeat prescriptions

Repeat prescriptions are issued for either 1 or 2 months. Medication requested too early may be declined.

Please get your online access set up to avoid delays in your medication.

The easiest ways to order repeat prescriptions are:

• Via your nominated pharmacy
• Using your NHS account (through the NHS website or in the NHS App)
• Using the GP online system: Patient Access
• Request prescriptions online with the link.

We will no longer be able to accept paper form requests for medication.

Requests over the telephone will only be accepted for elderly patients.

Should you have any queries regarding your medication please do not hesitate to contact one of our care navigators.

Collecting your prescription

You can usually collect your prescription from the pharmacy 1 week after you have ordered it. Please bear this in mind and order accordingly as to not run out of medication.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions.
• At any pharmacy that accepts repeat prescriptions.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription:

• Fill out our ‘ask a prescription question’ form

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it back to the pharmacy that issued it to you.

Do not put it in your household bin or flush it down the toilet.

Help the NHS to reduce medicines waste – ‘together we can make a difference’

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.